Thank you for entrusting Niesh with your personal information. Holding onto such private information is a serious responsibility, and we want you to know how we’re handling it.
The short version
The long version
Niesh Limited of 2c/30 Symonds Street, Grafton, Auckland New Zealand 1010 ("Niesh", “we”, “us”, or “our”) collects personal information about you in a number of ways, including: via our websites (including https://www.niesh.co.nz, https://www.blog.niesh.co.nz, https://www.business.niesh.co.nz), social media pages, and internal websites or intranet (each a “Website”); via our mobile and tablet applications (each an “Application”); when you sign up for our services; and when you interact with us and provide personal information by any other means including either physically or electronically (“Collection Channels”).
We are responsible for the collection of your Personal Information for our services (“Services”), including the Niesh mobile application and printing services. We use your personal information for providing and improving the Services. By using the Services, you agree to the collection and use of information in accordance with this policy.
Personal information we collect
The common types of personal information that we may collect via our Collection Channels include:
- Contact details (e.g. last name, first name, and e-mail)
- Education (e.g. university, degree and majors)
- Demographic information (e.g. gender, address and ethnicity)
- Information about your hobbies and interests
- Any other information we ask you to provide when you register as a user;
- Correspondence and records relating to our dealings with you (e.g. letters, emails and telephone calls)
- Device information (e.g. hardware model, operating system, preferred language, unique device identifier and mobile network)
- Location information
Log DataWe collect information that your browser sends whenever you visit our Services ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third-party service providers have their own privacy policies addressing how they use such information. When you access the Services by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics.
CookiesCookies are anonymous data files stored on your computer after you access certain websites. There are merely used to identify visitors when they return to us, so that certain information already provided by the visitor to a site is not required to be provided again. Cookies are also used to gather data on which areas of a site are visited frequently and which are not, which help us plan and enhance our sites. We acknowledge that some users may wish to disable cookies. This can be done by changing your web browser settings and/or deleting them from your hard drive. Visit an appropriate website to find out more about cookies.
Why we collect personal information
We will use your personal information for purposes including (but not limited to):
- Provide you with certain content, products, or services requested by you;
- Allow you to use and enjoy the functionality of a Website or Application;
- Contact you with direct marketing materials and personalised communications via any medium including mail, telephone, mobile and tablet applications, and commercial electronic messages (SMS (Short Message Service), MMS (Multimedia Message Service), IM (Instant Messaging) and email) or any other form of electronic, emerging, digital or conventional communications channel whether existing now or in the future and, if applicable, as selected by you;
- Provide, maintain and improve our products and services;
- Customise a Website or Application based on your preferences;
- Administer and improve a Website or Application for your use;
- Compile and analyse statistics and trends;
- To provide targeted advertising in accordance with the information that you provide;
- Handling questions or complaints that you have about us or our Services;
- Improving our Services (for example, by using information about your printing habits to get a better understanding of your needs and desires);
- Conducting competitions, promotions and trade incentive programs that you have entered;
- Provide your email address and name to our partners and advertisers from whom you consent, when registering with us or from time to time when asked, to receive newsletters, promotions or offers from our partners or advertisers;
- Securing and improving your use of our websites; and
- Complying with applicable legal requirements.
How we collect your personal informationWe may collect your personal information directly from you when you register with us as a user of our Services. We may also collect your personal information when you provide it to us through other means, for example:
- When you contact us for any reasons
- When you browse our websites and social media sites
Disclosing your personal informationIn some cases, we need to transfer or disclose your personal information to external recipients (some of which may be based outside of New Zealand). The types of recipients that we share your information with will depend on the nature of the information and why we collected it. In the course of our ordinary business operations we disclose personal information to:
- External service providers (for example third-party IT services (such as data storage services, email filtering, virus scanning, call centers, printers, and external printing and photocopying providers)
- Social media platforms used of integrated log-ins
- Our advisors and consultants
- You have authorized us to do so;
- Your safety, or the safety of others in the community is at risk; or
- We are required or permitted by law to do so.
SecurityWe have taken and will take steps to ensure personal information we hold about you is protected from risks such as loss, unauthorized access, use destruction, modification or disclosure. No data transmission over the internet is totally secure. As a result, any personal information you send to us over the Internet (including via email) is sent at your own risk. Information sent by you to this Website is not encrypted. You acknowledge that we do not guarantee the security of the content of any such information, and it is entirely your responsibility to satisfy yourself as to whether our security measures are sufficient for your requirements.
Storage of DataWe use third party service providers to assist in storing and processing certain types of personal information for us, and some of these service providers may be located overseas, or use facilities located overseas to provide us with services. Your personal information will not be stored for a time period exceeding the period required or permitted by law.
Accessing and correcting your personal informationYou have a right to request access to or correction of your personal information held by us. If you wish to access, correct or update any personal information we may hold about you, please contact us at firstname.lastname@example.org.
Last revised on 12 February 2017